The Taliban’s Ministry of Communications and Information Technology has recently announced that all telecommunications networks must revert their phone and internet package prices to their previous levels. This decision follows widespread protests by users against rising prices…
This initiative by the Ministry of Communications came after numerous internet and telephony users voiced complaints regarding irrational price increases, particularly on social media. They launched a protest campaign under the slogan “Telecom Networks are Thieves,” demanding price control.
According to users, these price hikes have significantly raised their expenses for internet and phone calls. Some have claimed that the cost of each gigabyte of internet has increased by more than 20 Afghanis, with average internet package prices rising by about 20 percent.
In light of the repeated protests, the Ministry of Communications has stated that it will enhance monitoring of prices and will take legal action against any telecom companies that violate regulations. According to the ministry’s spokesperson, Enayatullah Alkozai, the Telecommunications Regulatory Authority (ATRA) has met with company representatives and issued guidelines concerning pricing and service quality.
Mr. Alkozai also indicated that telecommunications companies face legal repercussions if they fail to comply with the new pricing directives. He emphasized that, based on public complaints, a mandate has been issued to reduce prices, requiring companies to restore previously inflated rates.
Numerous customers of telecom companies have expressed to the media that even prior prices were unjust and need further reductions. The cost of telecommunications and internet services in Afghanistan is significantly higher than in neighboring countries such as Pakistan and Iran.
The high costs of internet services in Afghanistan are attributed to several main factors. One reason is the reliance on imported internet, primarily brought in from neighboring countries like Pakistan, Iran, and Uzbekistan. Additionally, the lack of necessary infrastructure to expand telecommunications networks into remote areas is also considered a contributing factor.
Reports indicate that the cost of 3 gigabytes of internet in Afghanistan is 2 to 3 times higher than in Pakistan and about 8 times more expensive compared to Iran. Despite facing internet restrictions, Iran provides higher quality services at more reasonable prices compared to Pakistan. For further insights on the broader implications of the current situation, you can read about the growing outrage as Afghan poverty contrasts with government lavishness.